Water Problems?
We specialize in Installing, Servicing & Repair of
Water Softener / Reverse Osmosis Systems
COVID-19 Notice – 03/25/2020
White Water Products
For over 40 years White Water has supplied the York Region and the GTA with premier Water Treatment Equipment!
White Water Services
We specialize in installation and repairs and scheduled maintenance on virtually every make and model of Water Treatment Equiptment!
Salt Deliveries
Salt can be a pain so let us do the heavy lifting! We deliver to any location within the GTA.
Brands We Service
Bob really helped me out, I was looking for a specific O ring and ended up with a wealth of knowledge and information regarding the repair I was doing. As I was leaving I realized that the shop was closed for the day but that didn’t stop Bob from helping out!!Very knowledgeable, personable and friendly, I will be back if ever the need arises.
jeff chaulk
15:49 21 Mar 21
Excellent customer service, prompt and professional. We recently switched from the “big guys” in the industry and we couldn’t be happier. Bob, Cheryl and their team have many decades of knowledge and expertise. 👍👍👍
Dave and Shirley Adderley
18:53 02 Mar 21
Outstanding service! Jordan absolutely knows his stuff. I was able to get an appointment pretty quickly to repair my Culligan water softener that had been out of use for 4 years after spraying water all over my walls. Jordan made the repair quickly then thoroughly explained what the cause was. This service was also during Covid so Jordan had a mask on and respected social distance at all times. Very professional, very courteous, very reasonable prices. I will always use White Water and highly recommend them to everyone.
Bettina Ryder
17:24 29 Jan 21
We had not been using our water softener for several months due to it affecting our water pressure. Cheryl at White Water explained the cause (which was confirmed as I called other companies who described the same cause) and she offered a fair price. The Team at WW took great care of us and were extremely helpful, courteous and professional. We're happy to be using soft water again. Thank you White Water Team!
Allan H
14:32 21 Dec 20
Just an expert repair on my 12 year old SEARS Kenmore Elite softener - it is operational once again. Great work, fully explained, on time and billed as quoted. I can now confidently say `Yes, I know a guy!` when asked.
Robert Bourke
15:50 25 Nov 20
Excellent service. When I first called, was given some tips to try and resolve the problem. Which worked for a while but then stopped. Jordan came to service it today and was so helpful. Fixed us up for a very reasonable rate. Highly recommend.
Katherine Minton
01:18 25 Nov 20
White Water Softeners Services provided quick, professional services. Cheryl responded with a quotation quickly and provided information on questions we had regarding water softeners. Their installer, Jordan did a great job with piping and provided great advice on positioning on the water softener components. Once installed he guided us through the operation of the water softener. Great overall experience and no deviation from the quoted price. Would highly recommend.
Eddie L
00:14 21 Oct 20
Professional and friendly staff. On time and quick. They delivered the job as quoted. I highly recommend them. Now my water softener is working again.
Sahar Doostdar
16:21 04 Sep 20
I have dealt with White Water Softener Services for well over 25 years now. Bob and his staff have been nothing but professional on each service call. Great job, great service and extremely fair price. I highly recommend them.
Nicos Bourikas
20:54 10 Aug 20
5 stars. Its great to meet a thoroughly profession yet friendly subject matter expert. Bob the owner (I believe that's his name) came to our house and fixed our water softener. He didn't over charge and actually said I didn't need to replace certain parts that I may have assumed were needed to be replaced. A true expert, honest, i cannot recommend White Water enough.
Richard Jones
17:06 18 Jul 20
Friendly knowledgeable staff with speedy professional service. They use only the best water softener and components. They even offer salt delivery. Highly recommend!
9578412333
00:09 11 Jul 20
Look no further. This is the place for a water softener. My experience from start to finish was stellar. Cheryl was friendly, polite and efficient on the phone. Jordan immediately came by and fairly assessed my old water softener and gave me an estimate to fix it or replace it. Jordan and Bob came by to install a new softener. They were clean, fast and extremely friendly. A family run business that treats you like you are one of their own. I highly recommend them.
Shafin Kaba
16:12 06 Jul 20
Great experience, highly recommend for fast, reliable service. great job Bob! i waited 2 years for someone that is so friendly and reasonable price. All went so well and I've lean something about my water softener today.
Sharon Shek
16:29 02 Jul 20
Chose to go with White Water Services after being let down by one of the bigger companies out there. I like that White Water Services sent someone out to assess our space and give us a quote who actually does the installs.I found that with the bigger companies, they send a sales rep out who isn't as knowledgeable, which wasn't ideal for us as our install was a little tricky due to the space involved, and the rep wasn't sure how or if it could actually be done.Jordan on the other hand came out, had a look at the space, and came up with a great solution. He then arrived a couple of weeks later with Bob and completed the install. We even got a slight refund as they said the job did not require as much work as they first thought.I highly recommend this local, family owned company.
Scott .
00:49 25 Jun 20
Excellent service! Repaired my water softener, highly recommended.
Chris Roxborough
15:42 22 May 20
My experience with White Water has been great, I get my softener salt delivered from them and they recently repaired my water softener. I have received professional, courteous service. Office staff and technicians are very helpful and friendly .
David Mathewson
18:59 20 May 20
White Water was referred to me by a friend and I’m grateful for the referral. Bob and Cheryl are very helpful, knowledgeable and addressed all of my questions and concerns. The old system was replaced with what Bob recommended and it works great and is much simpler, as promised. I’m happy to be dealing with a well-established family run local business that prides itself in providing excellent service.
Barry Needler
23:47 19 May 20
Excellent customer service. Bob was great explaining all my options. Absolutely no pressure sales. Jordan installed my unit promptly and with great care to my home. Great experience overall.
Daniel
03:56 14 Feb 20
Bob and Jordon showed up right on schedule to serve my Culligan water softener. These guys are a pleasure to deal with and definitely know their stuff. They cleaned and replenished the filter tank and softener tank, and overhauled the 2 timers. Checked everything to make sure it worked, and flushed the system before leaving, and cleaned up perfectly. I definitely recommend them.
Paul Hawton
22:02 06 Feb 20
We are extremely happy with Bob and Jordan. There service and workmanship was top notch. Bob also ensured that everything we needed to know about our system was explained before he left. Thank you
Tony Dodaro
00:42 01 Feb 20
We contacted White Water online regarding a repair for our water softener. Within hours we had a response from Cheryl complete with a diagnosis, cost and available service call times. We really appreciated that White Water did not try to convince us to buy new, in fact, reassured us that a repair was a wise choice. Within 24 hours we were up and running. Jordan did a great job and patiently took the time to explain the diagnosis, show me the worn parts, tweak the programming and offer some tips. Great job and we would have no hesitation recommending White Water.
Bob Oman
20:19 16 Jan 20
Just purchased a new water softener system which Jordan installed. In the past, White Water Softener performed repairs on my old system (bought from a big box store), and the service that they provided was fast and fairly priced. I had no hesitations in ordering a new system from them when my old one finally gave in after 15+ years. Jordan installed and actually created more usable space for us. I highly recommend this company!
Doug Nakamura
13:20 02 Dec 19
Both Bob and Jordan are professionals at what they do. They not only solved my problem with the water softener, but also took the time to educate me on future maintenance and performance. I highly recommend using them. Great company!
The Force
13:57 14 Nov 19
This is the second water softener and filtration system I've purchased from White Water in 30 years. The installer actually improved the look of original pipe layout in my basement ceiling at no charge. Very courteous and listened patiently to my tedious questions. I only had one instance where I needed my softener serviced in over 20 years. In my new house, I called White Water and they remembered me after many years. I purchased my second water softener and an RO system and had the same person install it after all this time. (Bob)The service and pricing was excellent and I would highly recommend White Water if you're looking for quality service and product!
Tracey Burke
20:33 12 Nov 19
Great customer experience from beginning to end. A family business that is honest and not pushy at all. I spoke the Cheryl on the phone who is one of the owner's and her knowledge and expertise helped me select the right water softer for our family. The installer, Jordan was very professional and courteous when he came to our house to install the equipment. Provided us detailed instructions on how to maintain the unit. Lastly, the other owner actually took the time to come by, not to sell us more services, but to actually thank us for selecting them. I was blown away. I will definitely be recommending them.
Yusuf Rawji
12:40 12 Nov 19
We can only echo the sentiments of the other reviews! Our new softener was installed flawlessly and efficiently.Bob and Jordon are such honest and genuine guys.We are very satisfied with our new softener.The whole installation went smoothly and fast.We would recommend White Water Softener to anyone.
Bill Elford
15:46 19 Sep 19
Such a wonderful experience, this company is a pleasure to deal with.Bob and his team are so friendly and they take the time to explain things .I highly recommend them, you will not be disappointed. Sherry R.
Cheryl Reynolds
18:07 30 Jul 19
We made a call to White water because we didn't feel our water softener was working properly. Jordan came by to give us a quote on a new water softener. He checked our unit and determined it was working fine. He did a quick tune-up and even tested our water. We were so impressed that he didn't try to sell us a new unit -- when it really wasn't necessary! We asked him to give us a quote on a Reverse Osmosis Drinking Water system .... we were provided with a prompt quote and the installation was setup for that very afternoon. It even happened to be a Friday of a long weekend. Jordan and Bob helped us to relocate our water softener to a more convenient location -- as well as install the RO system. These guys are prompt, professional, courteous and really know their stuff! I would give them a 10 STAR rating if I could. I would definitely recommend them! THANKS FOR ALL YOU DO WHITE WATER TEAM!
Denise DeSouza
19:16 17 Jul 19
Absolutely outstanding service . My water softener was installed by a different company and was not operating . The technician diagnosed the problem and repaired it at a very reasonable price. I will recommend this company to family and friends
Mary
01:00 04 Jun 19
Great team, great service, great priceWill certainly refer friends and family!
A S
01:08 22 May 19
We made a call to White Water because our water softener was running continually. As luck would have it, Bob and Jordan were working in the area and arranged to stop by our home. They were friendly, knowledgeable, informative and professional. They repaired our current water softener for a reasonable price, saving us the cost of purchasing and installing a new one. We were so impressed that we asked them to come back to service our reverse osmosis system. Highly recommend!
Margo Dixon
20:52 27 Mar 19
Jordan the technician was running ahead of schedule and asked if he could come early. My water softener was running constantly and I thought I would have to buy a new one. Jordan explained the probable cause, examined the softener and repaired it. I thought the cost was very reasonable. He also answered some questions and gave me some information about water softeners in general and this one in particular. They could have told me to buy a new one, but were honest enough to recommend a repair. I would definitely recommend this company.
William Goodwin
19:48 10 Jan 19
I was completely new to water softeners and the owner, Cheryl, patiently answered all of my questions. With research, I found that their prices were very competitive and the systems they use are recognized as being reliable, efficient and cost-effective (I got the FLECK system). They don't cut corners and they even gave me a part which replaces a default part just so it's better.The technician Jordan was also very kind, courteous and professional. Would 10/10 recommend White Water to all my family and friends.
David A
23:37 23 Dec 18
White Water was very professional, friendly and punctual! Jordan was awesome is helping me fix my water softener and explaining what was going on. Will definitely do business again with them. Thanks!
Andrew Vuong
14:30 31 Aug 18
chantalgleblanc
18:55 16 Feb 18
You get knowledgeable and experienced service. Feel at ease with your choice to hire Whitewater.
Allan Kope
04:40 05 Dec 17
Friendly, very knowledgeable and professional. Took the time and effort to explain the rationale behind the work being done and went the extra mile. Great experience!
Nicola Miller
01:07 16 Aug 17
Great service
Gary B
13:03 21 Jun 17
Great experience dealing with Bob and his team
Jen Callow
18:27 11 Jan 17
